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A person moving into my apartment building, dented the side of my car in with their U-Haul moving truck.

Question:

A person moving into my apartment building, dented the side of my car in with their U-Haul moving truck. The office here knows the persons name, and address, but I do not. So, I would like to do a small claims action against this person ($750). What procedure can I do to legally get the office to give me this persons full name and address?

Answer:

Depends on the state you're in exactly what you can do when it comes to small claims court. In California there is a procedure to issue a subpoena before filing suit to determine this kind of information. I've never had to do it so I don't know what's involved. In other states you may be able to file suit first and designated the defendant as a John Doe, and then serve the apartment with a subpoena asking for documents that will show who the tenant is and what his address is.
If you have collision coverage on your vehicle, you should let the insurance company handle this. You have the tag number and you know who owns the vehicle, and the insurer could make the rental agency divulge the driver's name. I suppose you could sue the rental agency, and then they could bill the driver for the damages. The driver probably would not have been allowed to rent the truck without either having his or her own insurance and/or buying a collision & damage waiver. It occurs to me that you might be able to get U Haul to pay the damages, in which case it would not matter who was driving the van. How do you go about doing this? One way is to simply ask U Haul for the money. It may or may not work, but the U Haul franchisee undoubtedly has plenty of liability insurance which could pay for your damages. What happens after that is U Haul's problem: presumably they will go after the renter. The renter almost certainly would not have been able to rent the truck in the first place without either having insurance and/or putting down a deposit and/or buying a collision & damage waiver--- and U Haul could also sue the driver for damages. In fact, they probably already know about the damage to their truck, even if they don't know about YOUR damage I have filed a claim with U-Haul (Republic Western Insurance Co.), and now I await word from them. I am hoping that they have a database and that they are willing to use it to locate the renter/vehicle. I think they have sent a letter to my apartment management asking for the renters name since we told them that they know. Should be no reason that they not provide the name to U-Haul. If this doesn't work, I will just sue the driver of the vehicle as I have his name and address now (he was not the U-Haul renter). I had a cell phone number and paid for the information, also followed up on public records to verify the information. It is unfortunate that people do not just do the right thing to begin with, the world would be a much better place. Thank you all for the great advice on this group! I worry that you are expending a lot of time and effort going after someone who may not even have the money to pay you--- when there are three other entities involved in this who definitely have enough money to pay for your damages
(i.e., your insurer, the U Haul franchisee, and the U Haul franchisee's insurer.) I also worry that you may get in trouble for not reporting the accident to your insurance company. Perhaps you do not have any collision damage and/or uninsured motorist coverage. But it is possible that you do have such coverage and are choosing not to use it for this relatively minor incident out of the fear that your rates might go up after you make a claim. The problem in the second case is: the driver and/or the U Haul place can (and probably will) turn to their insurer for help. And their insurer has the right to know who your insurer is, and your insurer will eventually find out that you have indeed had an accident.
1) I have contact my insurance company, and they told me that my coverage is not sufficient on this vehicle (no collision).
2) I contacted U-HAUL about the incident, and they informed me to call their insurer which I did, and I now have a claim pending. I don't know how to find out about the 3rd option since I don't know where the truck was rented from (other then it being a U-Haul). The driver of the U-Haul who hit my car, did file a claim with his insurance company (Progressive). They informed me that he is not covered to drive a commercial vehicle, and therefore will not pay my claim. The driver has refused to give the persons name who rented the truck to his insurance company, and therefore he is my only option if the insurance company for U-Haul also denies my claim. I heard from the claims examiner today. I was told that they are still investigating. Playing phone tag with the driver, not getting a return call from the U-Haul renter, and not receiving a response from my apartment management about who the renter was that moved in that day. I have my fingers crossed that I don't have to try the small claims, but I will do this just because they've got me pissed. If the driver does not have the money, I will just put a mark on his credit as a reminder of his negligence. If he offered anything along with an apology, instead of ignoring me, I would not be pissed. I get the feeling none of you people have ever used a U-Haul before. When filling out the paperwork for the truck, they ask you if you want the insurance, if you say no, you must sign the part of the contract that states that you understand that you are responsible for any/all damages incurred to the truck or other vehicles. I do seem to remember only one agent out of about 20 that I've used in the past made a point to explain that my regular insurer would not cover a collision in a U-Haul. Simple answer is, he's got to sue the guy who was driving and/or the woman who rented the truck.

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